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Verify the availability of support services, including contract KPI
With the XAUTOMATA module dedicated to support services you can create a virtual copy of your operators’ work, automate their procedures, and maximise the services availability.
Give your company full visibility of all the tickets in the different systems, monitoring their presence and their performances across the systems
Thanks to XAUTOMATA Digital Twins, your company can automate processes related to ticket management such as opening, assigning, taking charge and much more, increasing performance and decreasing disruption times
Integrates the different ticketing systems that already exist in the company, making it possible to manage them from the same dashboard
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